What Our Customers Say

4.9 out of 5 stars across 50 verified reviews on Carfax. Every review comes from a real customer who trusted us with their vehicle.

4.9/ 5

50 Verified Reviews on Carfax

Our customers keep coming back because we treat every vehicle like our own and every customer like family. These reviews are not curated or cherry-picked. They represent the honest feedback of real people who brought their cars to our shop on Parks Mill Road.

Highlighted Reviews

A few words that capture why customers trust Gil's above anyone else.

Gil's is the most honest, competent and reliable automotive shop I have ever been to. I can trust what they tell me and trust the work will be done well.

Verified Customer
Jul 2024Carfax Verified

They've never failed me, not once! They're eminently professional, talented people with a penchant for doing their job.

Jim Paddock
Website

With enormous patience and thoroughness, they found my electrical problem and solved it.

Verified Customer
Sep 2025Carfax Verified

This is the most upstanding honest establishment...good mechanics are hard to find they saved me money.

Ronnie Pittman
Website

Carfax Verified Reviews

Every one of these reviews was submitted through Carfax by a verified customer.

Carfax Verified

Brandi is the best. She set up the appointment and does some of the work too! Very thorough and 105 temperature doesn't stop them

Verified CustomerJun 2025
Carfax Verified

As always, Brandy and staff are quick and professional. Gil had been sick and still dragged himself in.

Verified CustomerJan 2024
Carfax Verified

Thorough, friendly and honest.

Verified CustomerFeb 2026
Carfax Verified

Efficient effective and fairly priced service.

Verified CustomerJan 2026
Carfax Verified

They keep my auto running like new

Verified CustomerDec 2025
Carfax Verified

Gil's always does a great job at a fair price.

Verified CustomerNov 2025
Carfax Verified

Easy to communicate with. Price was quoted before the repair. Repairs were made quickly.

Verified CustomerAug 2025
Carfax Verified

Everything was great! Better than the BMW dealer for sure!

Verified CustomerAug 2025
Carfax Verified

Gil is wonderful. And Brandy is always pleasant and helpful. Service is always spot on.

Verified CustomerJul 2025
Carfax Verified

Always great service, over and above

Verified CustomerJul 2025
Carfax Verified

Always receive awesome service from Gil! He can figure out even the trickiest of problems.

Verified CustomerJun 2025
Carfax Verified

The shop is honest and reliable. We trust them to keep our car safe.

Verified CustomerMar 2025
Carfax Verified

Very happy with their professionalism and expertise

Verified CustomerMar 2025
Carfax Verified

Amazing service, as usual. They found some, unknown to me, undercar damages. They repaired it expeditiously.

Verified CustomerDec 2024

From Our Customers

Reviews submitted directly through the Gil's Automotive website.

Website Review

The staff were very nice, polite, and knowledgeable...They do outstanding work and at a fair price.

Will Wade
Website Review

GAS did a great job, finished the work on time as scheduled, everyone was very helpful and courteous.

David Keenum
Website Review

They had my car on the road the very next day! Super easy to work with...Very reasonably priced.

Pamela
Website Review

The inspection report they put out is like nothing I've seen

Jamie Brown

What Customers Say Most

Across 50 reviews, the same themes come up again and again. Here is what our customers value most about working with Gil's.

Honest & Trustworthy

Customers consistently praise the shop's straightforward approach and integrity

Fair Pricing

Upfront quotes, no hidden fees, and prices that compete with dealerships

Professional Staff

Gil, Brandy, and the whole team are recognized by name for friendly, expert care

Quick Turnaround

Efficient repairs and clear timelines that respect your schedule

Better Than Dealerships

Customers who switched from dealer service say they'll never go back

Experience the Difference for Yourself

Join the 50+ customers who trust Gil's with their vehicles. Every repair backed by a 3-year / 36,000-mile warranty.